Summary: Damini Plus collects only what's necessary to run the service. We never sell your personal data to third parties. Data of minors is handled with extra care.
1 Who We Are
Damini Plus ("we", "our", "us") is an educational platform operated by Damini Learning Pvt. Ltd., registered in India. Our app and website help students in Class 1–12 study effectively.
For privacy questions, contact us at: Support.daminiplus@gmail.com
2 Information We Collect
We collect the following types of information when you use Damini Plus:
📋 Account Information
- Name, email address, phone number
- Class, board, and school name (optional)
- Profile photo (optional)
📱 Usage Data
- Chapters viewed, tests attempted, scores
- Time spent studying per subject
- App features used and navigation patterns
💳 Payment Information
- Transaction ID and subscription plan details
- We do not store card numbers or UPI IDs — payments are processed securely by Razorpay
📍 Device & Technical Data
- Device type, OS version, app version
- IP address, crash logs, performance data
3 How We Use Your Data
- To provide and improve the Damini Plus app and content
- To personalize your learning experience and track progress
- To send important notifications about your subscription or account
- To process payments and manage subscriptions
- To diagnose bugs and improve app performance
- To comply with legal obligations
We do not use your data for advertising profiling or sell it to third parties.
4 Data Sharing
We share data only in the following limited circumstances:
- Service providers: Razorpay (payments), Firebase (analytics/auth), AWS (cloud storage) — all bound by strict data processing agreements
- Legal requirements: When required by law, court order, or government authority in India
- Business transfers: In case of a merger or acquisition, with notice to users
5 Children's Privacy
Damini Plus is designed for students, including those under 18. We take special care with minor users:
- We do not knowingly collect sensitive personal data from users under 13 without parental consent
- Parents/guardians can request to review or delete their child's data at any time
- We do not serve targeted advertising to minor users
- Contact us at Support.daminiplus@gmail.com for parental requests
6 Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit (HTTPS/TLS)
- Passwords are hashed using bcrypt — we never store plain-text passwords
- Access to user data is restricted to authorized personnel only
- Regular security audits are conducted
7 Data Retention
We retain your data for as long as your account is active or as needed to provide services. If you delete your account:
- Personal data is deleted within 30 days
- Anonymized usage data may be retained for analytics
- Transaction records are kept for 7 years as required by Indian tax law
8 Your Rights
You have the following rights over your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Update incorrect or incomplete data from your profile
- Deletion: Request permanent deletion of your account and data
- Portability: Request your data in a portable format
- Objection: Object to certain uses of your data
To exercise these rights, visit our Delete Account page or email Support.daminiplus@gmail.com.
9 Cookies & Tracking
Our website uses minimal cookies for session management and analytics. The app uses Firebase Analytics (anonymized) to understand feature usage. You can opt out of analytics in Settings → Privacy within the app.
10 Changes to This Policy
We may update this Privacy Policy occasionally. We'll notify you of significant changes via email or an in-app notification at least 14 days before they take effect. Your continued use of Damini Plus after the effective date means you accept the updated policy.
11 Contact
For any privacy-related questions or requests:
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